Accessibility

PATRONAT DE TURISME COSTA BRAVA GIRONA, SA (“Patronat”) is committed to making its websites accessible pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 and to Spanish Royal Decree 1112/2018, of 7 September.

This accessibility statement applies to the website https://www.costabrava.org

Compliance status

These websites are partially compliant with Royal Decree 1112/2018, of 7 September, due to the exceptions and the non-compliance of the aspects indicated below.

The website is currently in the process of undergoing accessibility validation.

Preparation of this accessibility declaration

This statement was prepared on 31 March 2023.

The method used to prepare the statement was self-assessment performed by the body itself.

The statement was last reviewed on 31 March 2023.

Submission of feedback, complaints and suggestions

Anyone may request compliance with accessibility requirements via the email address online@costabrava.org, by phone at (+34) 972 20 84 01 or in person at Avinguda Sant Francesc 29 – 3rd Floor, Girona.

Accessible information requests and complaints may be made by sending a letter to the body’s Documents Register, to the address Avinguda Sant Francesc 29 – 3ª, 17001 Girona, Spain, or via the e-services site https://trade.costabrava.org.

In the case of disagreement with the response to the request for accessible information or the lodging of a complaint, the interested party may initiate a claims process by sending a letter to the body’s Documents Register, to the address Avinguda Sant Francesc 29 – 3era Planta, 17001 Girona, Spain, or via the e-services site https://trade.costabrava.org. This claims procedure, (contemplated in Article 13 of Royal Decree 1112/2018) entered into force on 20 September 2020.

Communications made for the reasons set forth in this section are dealt with by the Dissemination Office (Oficina de Difusió), which is responsible for the accessibility of the body’s website.

Complementary information

This website has been reviewed by the Web Accessibility Observatory, receiving of score of 8.3 for its compliance with accessibility requirements.

Patronat works to comply, as far as it possibly can, with accessibility requirements to provide universal access for everyone consulting it, regardless of their physical, sensory or cognitive abilities, and of the systems or resources employed (browser, device, connection speed, etc.).

According to Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016, the websites and mobile applications of public sector bodies must be accessible. This accessibility must be achieved on the basis of European standard EN 301 549, on accessibility requirements. Said standard is based mainly upon the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C) in August 2018.

It is Patronat’s wish to achieve full compliance with web accessibility standards. European regulations require public sector bodies to achieve Level AA compliance, a level with which our website currently complies.

This website has been tested with and is optimised for HTML5-compatible browsers and the browser versions supported by their developers. The use of other browsers or non-developer-supported browsers may interfere with correct viewing or availability of documents or other features. Updates and the browsers themselves can be obtained from the websites of the browsers’ developers.

Additionally, for the website to work properly, your browser needs to enable the use of JavaScript and cookies (see the “Cookie Policy” section).

Due to the large number of documents made available on the website, there may be content that does not comply with established accessibility standards. We are grateful for all suggestions and comments submitted via the channels indicated in the “Submit suggestions, complaints or claims” section.

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